Privacy Policy

1. Introduction

Stellar Logistics and Helix Forwarding LLC ("we," "us," "our," or "Company") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information:

• Name and company information
• Email address and phone number
• Billing and shipping address
• Payment information
• Shipment details and cargo information

Automatically Collected Information:

• Device information and browser type
• IP address and location data
• Cookies and tracking technologies
• Website usage analytics

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our logistics services
• To provide real-time tracking of shipments
• To process invoices and payments
• To communicate with you about your shipments
• To improve our website and services
• To comply with legal obligations
• To send marketing communications (with consent)

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

• Service partners and logistics providers
• Customs and border authorities (as required)
• Legal authorities when required by law
• Payment processors for transaction processing

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use SSL encryption for data transmission and maintain secure servers.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Shipment records are typically retained for 3-5 years for compliance and tax purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Right to access your personal information
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to opt-out of marketing communications

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser. Please note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website. We encourage you to review this page periodically for updates.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: